New — full CRM, AI voice & chat, and marketing in one place

CRM + AI + marketing for trades

Every customer, call, and follow-up in one place, handled for you.

Tradework Labs gives HVAC, plumbing, electrical, and pest-pro shops a simple CRM, an AI voice and chat bot that answers when you can't, and automated follow-ups that turn every job into the next one. We set it up, train it on your trade, and run it with you.

1 inbox
Every call, text & lead
24/7
AI picks up calls & chat
+38%
Repeat jobs from follow-ups

Customer

Repeat customer
MT
Mike Torres
142 Oak St
Last job AC tune-up · Mar 12
Lifetime value $2,140
Call Text Notes
Tradework Voice Live
00:37
Hey, my AC's blowing warm — how soon can you get out?
I can get Mike out tomorrow at 9 or 2. Which works better?
Booking on Mike's calendar…
Voice Chat Same inbox

Campaign

This month
Review request sent
to Sarah K · 2 min ago
Spring tune-up blast
87 customers · opens 42%
Follow-up: no response
Tue 9am — auto text
New lead captured
From website chat — $1,800 job
5-star review posted
Auto-requested after job #284

Features

One system for everything after "hello"

CRM, AI bots, and marketing — built for trade shops and run for you, not just sold to you.

Customer management

Know every customer before you pick up

Every call, text, estimate, and job in one customer record. Search by name, address, or last service. See lifetime value, open quotes, and when you were last out — right on your phone, before you say hello.

Learn more
MT
Mike Torres
142 Oak St · (404) 555-2901
Repeat (4 jobs)
Lifetime
$2,140
Last job
AC tune-up
Balance
$0
Job history
AC tune-up Mar 12 Paid
Leak diagnosis Jan 8 Paid
Water heater Oct 2024 Paid
Call Text Estimate Invoice

AI voice & chat

Pick up every call. Every chat. Every time.

Your AI bot answers the phone in 0.8 seconds, replies to website chat instantly, and handles the same questions you'd handle yourself — pricing, availability, service area, emergencies. It books the job straight into your calendar and texts you the summary.

Learn more
Live call
00:42
Hey, how much for a water heater install?
Typical install runs $1,200–$1,800 depending on the tank. Want me to book a free estimate?
Yes please, Thursday morning if possible.
Voice Chat
Website chat
just now
Do you service 30324?
Yep — we're out there weekly. Want an estimate?
Booked · Thu 9am

Marketing on autopilot

Turn every job into the next one

Automated follow-ups after every visit. Review requests when the customer is still smiling. Seasonal blasts to your list. New-lead capture from your website, Google, and ads — all landing in the same inbox as your calls.

Learn more
Campaigns
This month
Review request
auto-send 1h after invoice paid
64 sent / 41 five-star
Missed-call text-back
instant
22 recovered leads
Spring tune-up blast
Mar 15
Opens 42% · 11 booked
Post-job follow-up
30 days
+$4,200 repeat work
Sources
Website Google Facebook Referral

Done for you, not sold to you

White-glove from day one

You don't have time to learn another tool. You shouldn't have to.

Onboarding

We set it up while you work.

Custom training

Your services, your pricing, your voice.

Ongoing tuning

Monthly review of every call and campaign.

Migration

We move your data over from whatever you're using now.

More built-in

Plus everything you'd expect

Pipeline & estimates

Track every lead from first call to paid invoice. See what's stuck, what's hot, and what's closing.

Calendar & dispatch

Every booking lands on the right tech's calendar. Drag-and-drop to reschedule, auto-text reminders the morning of.

Two-way texting

Text customers from the same inbox as your calls. The AI drafts replies; you send with one tap.

Reviews & reputation

Auto-request Google reviews after every paid job. Flag negatives before they go public.

Trained on your trade

HVAC, plumbing, electrical, pest — your bot knows your services, pricing, and service area on day one.

White-glove setup & support

We build it, train it, migrate your old customer list, and keep tuning it every month. A real person, on call, not a ticket queue.

Process

How we set you up

You stay on the truck. We get you live in a week, keep tuning, and move your old data over for free.

1

Day 1

Discovery call (15 min)

Quick call to learn your services, pricing, service area, and how you handle customers today. No prep needed.

2

Day 1–3

We set it up and train it on your trade

We build your CRM, voice bot, chat bot, and campaign templates — trained on your exact services, pricing, and tone. You don't touch a thing.

3

Day 3

We migrate your old data

Customer lists, job history, past quotes — we move it off whatever you're using now (ServiceTitan, Jobber, Housecall, a spreadsheet, a notebook) so nothing gets left behind.

4

Day 4–5

Test, tweak, go live

You sit in on a few simulated calls and chats. We tune the tone, fix anything that sounds off, then flip it on. Most shops go live inside a week.

5

Every month

We keep tuning it, every month

Ongoing support from a real person — not a ticket queue. We review calls, watch campaigns, and adjust as your business grows.

Testimonials

What trade shops are saying

Real results from shops running their whole customer operation on Tradework Labs.

"I was skeptical at first, but this thing actually works. We went from missing half our calls to booking 3 extra jobs a week. Paid for itself in the first month."

MT
Mike Torres
Owner · ABC Plumbing

"My phone used to ring off the hook while I was up on a ladder. Now the AI handles the basic stuff and texts me when someone needs an actual quote. Life changing."

SM
Sarah Martinez
Owner · Elite Electric

"Setup was way easier than I thought. They asked me some questions, built the whole thing, and had it running in two days. No tech headaches."

DC
Dave Chen
Owner · Cool Air HVAC

Trusted by service businesses

ABC PLUMBING
ELITE ELECTRIC
COOL AIR HVAC
PRO PEST
ALL TRADES

Pricing

Simple pricing, done-for-you setup

Every plan includes onboarding, custom training, data migration, and a real person tuning it with you. No contracts.

Essentials

CRM + AI chat for small shops just getting off spreadsheets.

$297 /month
  • CRM with full customer, job, and quote history
  • AI chat bot for your website (24/7)
  • Missed-call text-back
  • Automated review requests
  • Data migration from your current tool
  • Done-for-you onboarding + custom training
  • Email support
Get Started
BEST VALUE

Growth

Add AI voice, full marketing automation, and calendar dispatch.

$597 /month
  • Everything in Essentials
  • AI voice bot (24/7 inbound calls)
  • Calendar & dispatch with auto-reminders
  • Automated follow-up sequences (text + email)
  • Campaign blasts to your customer list
  • Lead capture from web, Google & ads
  • Monthly tuning call with a real person
Get Started

Multi-crew

For multi-location, multi-trade, or larger field teams.

Custom
  • Everything in Growth
  • Multiple locations & branded lines
  • Per-tech dispatch + commission tracking
  • Custom integrations (ServiceTitan, QBO, etc.)
  • Dedicated onboarding specialist
  • Quarterly strategy reviews
Contact Us

Questions

Straight answers

Everything a trade-shop owner actually wants to know before signing up.

Not at all. We handle the technical setup — CRM, bots, and marketing — and we migrate your existing customer data for you. You just tell us about your business and we take care of the rest. If you can use a smartphone, you can use this.
Most shops are fully live inside a week. Day 1 we scope it, days 2–3 we build and train, days 3–4 we migrate your data, day 5 you go live. Our team does the work, not you.
Both. The CRM is the backbone — every customer, every job, every quote lives there. The AI voice and chat bot write into the same CRM, so when a customer calls in, their record is already updated by the time you look at it.
Automated follow-ups after every job, review requests when customers are happiest, seasonal campaigns to your customer list, and lead capture from your website, Google, and ads — all going into the same inbox as your calls. You don't design it; we build the templates for your trade.
Four things: (1) we handle setup, (2) we train the system on your exact services and pricing, (3) we migrate your old data, and (4) a real person keeps tuning it every month. You don't learn new software; you run your business.
No. We train your AI to sound natural and professional. It learns your business terminology and can even match your tone - whether that's friendly and casual or more formal. Most customers can't tell they're talking to AI.
That's exactly who we built this for. We migrate all your customers, jobs, and history over in the first week so you don't lose anything — and most shops save a few hundred a month on the switch.
Yes. No long-term contracts or cancellation fees. If it's not working for your business, you can cancel at any time. We believe you should stay because it works, not because you're locked in.

Contact

Let's get you set up

Tell us a bit about your shop and we'll show you what CRM + AI + marketing looks like for your exact trade. No pressure, no contract, no tech-speak.

  • Free 15-minute discovery call
  • Live in under a week
  • We migrate your old data for free
  • A real person, not a ticket queue

Questions? Reach out to our team

support@tradeworklabs.com

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