Tradework Labs vs GorillaDesk
GorillaDesk is the CRM you configure. We're the one we run for you.
Side by side
The honest comparison
11 rows · plain language · no asterisks
GorillaDesk
Tradework Labs
Us
Pricing model
GorillaDesk
Per-route, tiered (Basic / Pro / Growth)
Tradework Labs
$187/mo flat — all in
Sample cost, 5 solo-truck techs
GorillaDesk
~$245–$745/mo (Basic $49 · Pro $99 · Growth $149 per route)
Tradework Labs
$187/mo
Setup
GorillaDesk
Self-serve, free trial
Tradework Labs
Done-for-you, live in under a week
Data migration
GorillaDesk
Free import — contacts, addresses, notes, starting balance only (no service or billing history)
Tradework Labs
Free — we move customers, jobs, treatment history, and warranties
AI voice receptionist
GorillaDesk
Add-on — pay-per-conversation ($1 / $1.75)
Tradework Labs
Included
AI chat for website
GorillaDesk
Add-on — pay-per-conversation ($1 / $1.75)
Tradework Labs
Included
Missed-call text-back
GorillaDesk
Not standard — runs through the paid AI SMS agent
Tradework Labs
Included
Trade-specific training
GorillaDesk
Self-configured — you script your own bot
Tradework Labs
We train it on your services, pricing, and service area
Monthly tuning
GorillaDesk
DIY
Tradework Labs
Real-person tuning call every month
Mobile field app
GorillaDesk
Mature mobile app, real-time GPS, route optimizer
Tradework Labs
Web-based, mobile-friendly — not a dedicated tech app yet
Contract
GorillaDesk
Monthly, no contract
Tradework Labs
Monthly, no contract
GorillaDesk monthly list prices. Annual billing is slightly cheaper. AI add-on pricing is per completed conversation: $1.00 static (Q&A), $1.75 dynamic (books, captures lead, takes an action).
Where each one wins
The honest tradeoffs.
GorillaDesk
- Mature mobile app with real-time GPS, route building, on-site invoicing, and signature capture.
- Bigger user community, more tutorials, templates, Facebook groups, and YouTube walkthroughs.
- Free trial — sign up and click around before talking to anyone.
- Better fit if someone in your shop owns the software and wants deep config to play with.
Tradework Labs
- Owner stays on the truck — we set it up, train the AI, and tune it monthly.
- One flat $187/mo covers AI front desk, CRM, follow-ups, and review automation.
- Per-route pricing punishes growth; we're flat regardless of how many techs you hire.
- We migrate your full history (jobs, treatment, warranties), not just contacts.
- AI is trained on pest specifics — termite vs liquid, WDO urgency, quarterly tiers.
- A real person tuning the bot with you every month, not a help desk queue.
Pick the one that fits
So which one is right for your shop?
Choose GorillaDesk if…
- You have a dedicated office person who wants maximum config control.
- Your techs need a mature mobile app with route optimization above all else.
- You're already deep in the GorillaDesk ecosystem and templates.
- You prefer to try-before-you-buy and own the setup yourself.
Us
Choose Tradework Labs if…
- You're the owner-operator on the truck and don't have time to learn another tool.
- You want the AI receptionist + CRM + follow-ups handled and tuned for you.
- You'd rather pay one flat price than per-seat plus per-AI-conversation.
- You want your full customer history migrated, not just names and addresses.
Already on GorillaDesk?
We move customers, jobs, and history over for free.
Send us your export and we handle the migration in your first week. You don't lift a finger and nothing gets left behind.
- Customer records & contact info
- Recurring service contracts (quarterly, bi-monthly, annual)
- Treatment history & service notes
- WDO reports & warranty dates
- Outstanding balances
See it tuned for your shop.
15 minutes, no pressure. If GorillaDesk is the better fit, we'll say so.
Questions? Email support@tradeworklabs.com