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Tradework Labs vs PestPac

Both built for pest. One is the industry-standard platform you configure. One is the flat-price back office we run for you.

PestPac by WorkWave is the incumbent pest-industry platform — deep routing, WDO compliance, and pest-specific reporting built over two decades, sold on a quote that scales from a small shop to a national franchise. Tradework Labs is the alternative for the 1–15-tech owner-operator who wants the CRM, the AI front desk, and the marketing already wired up: $187/mo flat, no sales call required to find out what it costs.

Pricing and feature claims on this page were verified against pestpac.com and workwave.com on July 27, 2026. PestPac doesn't publish prices and packaging changes from time to time — if anything looks off, the live site (or your sales rep) is the source of truth.

At a glance

The honest side-by-side

Where each one wins, in plain language. No asterisks, no marketing math.

Pricing model
PestPac
Quote-only — Small Business, Professional, and Enterprise tiers
Tradework Labs
$187/mo flat — all in
Public price
PestPac
Not published — sales call required
Tradework Labs
On the homepage
Setup
PestPac
Sales-led implementation, demo and consultation required
Tradework Labs
Done-for-you, live in under a week
Route optimization
PestPac
Mature — RouteOp auto-optimizes a full month of routes, Best Fit handles real-time single-call scheduling (WorkWave's own numbers: 21% more jobs serviced, 30% less drive time)
Tradework Labs
Auto-routing inside the calendar — solid, not enterprise-grade
WDO & pest compliance reporting
PestPac
Mature — WDO termite inspection reporting, IPM workflows, multi-unit building management, chemical tracking
Tradework Labs
Pest-trained CRM, WDO + warranty fields, treatment history
AI voice receptionist
PestPac
Not offered
Tradework Labs
Included, 24/7
AI chat for website
PestPac
Not offered
Tradework Labs
Included, 24/7
Missed-call text-back
PestPac
Not offered
Tradework Labs
Coming soon
Marketing automation
PestPac
Lead capture and review collection built in; automated campaign/follow-up detail not published
Tradework Labs
Included — campaigns, follow-ups, review requests
Monthly tuning
PestPac
Account management, sales-tier dependent
Tradework Labs
Real-person tuning call every month
Built for
PestPac
Any size — small shop through national/franchise enterprise
Tradework Labs
Owner-operator pest shops, 1–15 techs
Maker
PestPac
WorkWave
Tradework Labs
Independent

PestPac pricing is quote-only across its Small Business, Professional, and Enterprise tiers; the $187/mo Tradework Labs plan is the same flat price regardless of tier, customer count, or call volume.

Where PestPac wins

Built for the shop that outgrew a spreadsheet years ago

PestPac is the pest industry's incumbent for a reason. If you're running a large operation, these are worth weighing.

Mature route optimization

Two products deep: RouteOp auto-optimizes a full month of routes against your parameters, and Best Fit slots a real-time single appointment when a customer calls. WorkWave's own figures claim 21% more jobs serviced and 30% less drive time. If route density across a big territory is what moves your margin, this is a real edge.

Deep WDO & regulatory tooling

WDO termite inspection reporting, integrated pest management workflows, multi-unit building management, and chemical tracking built for compliance from the ground up. This is the pest-industry spreadsheet-of-record for a reason — the reporting depth here is hard to match.

Scales to enterprise

PestPac is sold from small shop through national franchise and PE-backed roll-up. If you're planning to grow well past 15 techs and want one platform for the whole climb, staying on a system built for that range is a real argument.

Two decades in the industry

PestPac has been running pest shops since before 'field service software' was a category. That longevity means deep integrations, a large user base, and a support org that has seen almost every edge case a pest business can throw at it.

Where Tradework Labs wins

For the shop that doesn't want to call sales to learn the price

We're not trying to be the enterprise platform. We're the back office, set up and tuned for the 1–15-tech owner-operator pest shop.

Transparent flat pricing

Tradework Labs is $187/mo flat, listed on the homepage. PestPac is quote-only across all three of its tiers — you talk to sales before you know what you'll pay. Predictable beats configurable when you're running the books from the truck.

AI voice + chat receptionist included

PestPac doesn't publish an AI receptionist or web chat feature — missed calls after hours are still a problem you solve with a separate vendor. Tradework Labs answers every inbound call and chat 24/7 and tees up bookings for your team to confirm, on the same flat $187.

Owner stays on the truck

No sales-led implementation, no dedicated ops hire to run the software. We set it up, train the AI on your services and pricing, and tune it with you each month — built for the shop where the owner is still doing the work, not managing a platform.

Marketing & follow-ups in the box

Automated review requests, recurring campaign blasts, and seasonal follow-ups are built in and tuned for pest — termite swarm season, WDO closing dates, rodent fall surge — without a separate marketing module to configure.

Month-to-month, no long contract

Enterprise pest software tends to live on multi-year agreements once you scale. Tradework Labs is month-to-month with no minimum term. If we stop earning the seat, you walk.

A monthly call, not a ticket queue

PestPac's support scales with your tier. Tradework Labs gives every customer the same thing: a real person on a monthly call to review what the AI took, what it missed, and what to fix before next month.

Best for…

Pick the one that fits how you actually run

PestPac is right if

  • You're running a large or fast-growing shop with a dedicated ops or dispatch team
  • Route density across a big territory is the lever that actually moves margin
  • You need the deepest available WDO and multi-unit compliance reporting
  • You're planning to scale well past 15 techs on one platform

Tradework Labs is right if

  • You're an owner-operator pest shop with 1–15 techs
  • You'd rather pay one flat price than book a sales call to find out what you'll pay
  • You're losing jobs to missed calls and need an AI receptionist that books, not a routing upgrade
  • You want CRM + AI + marketing handled and tuned for you, not a platform to staff

Coming off PestPac?

We'll move your customers, jobs, and history over for free

Send us your export and we handle the migration in your first week — customers, recurring contracts, treatment history, and warranty dates included. You don't lift a finger and nothing gets left behind.

  • Customer records & contact info
  • Recurring service contracts (quarterly, bi-monthly, annual)
  • Treatment history & service notes
  • WDO reports & warranty dates
  • Outstanding balances

Ready when you are

See it tuned for your shop. 15 minutes. No pressure.

Tell us about your services, route, and what you're using now — we'll show you what flat-price, done-for-you looks like for your exact operation. If PestPac is the better fit, we'll say so.

Questions? Email support@tradeworklabs.com